TERMS OF SERVICE & PRIVACY POLICY

TERMS OF SERVICE

Lakeshore Atelier Marketing Agency Inc.
Last updated:  June 12, 2026

These Terms and Conditions (the “Terms”) govern your use of the website operated by Lakeshore Atelier Marketing Agency Inc. (“Lakeshore,” “we,” “us,” “our”), including any content, blog, downloadable materials, and any digital products sold through the site (collectively, the “Website”).

By accessing or using the Website, you agree to these Terms. If you do not agree, do not use the Website.

1. Who We Are

Legal name: Lakeshore Atelier Marketing Agency Inc.
Email: [email protected]
Address: 9131 Keele Street, Unit A4, Vaughan, ON L4K 0G7, Canada

2. Eligibility

The Website is intended for users 16 years of age or older. By using the Website, you confirm you meet this requirement.

3. Website Use and Acceptable Conduct

You agree not to use the Website in a way that is unlawful, harmful, disruptive, or that interferes with the Website’s security or operation. You also agree not to copy, scrape, reverse engineer, or attempt to access non public areas of the Website.

We may suspend or restrict access to the Website at any time if we believe you are misusing it.

4. Informational Content Only and No Professional Advice

The Website may include marketing insights, strategic frameworks, templates, tools, blog posts, and educational materials designed to support thoughtful business decision making.

This content reflects our professional perspective and experience in marketing and brand strategy. However, it is provided for general informational purposes and is not intended to replace advice tailored to your specific circumstances, nor does it constitute legal, financial, accounting, tax, or other regulated professional advice.

Use of the Website does not create a formal client relationship, fiduciary obligation, or duty of care beyond what is required by applicable law. Any services provided by Lakeshore are governed by separate written agreements.

You remain responsible for how you apply information from the Website to your business. Where specialized or jurisdiction specific advice is required, we recommend consulting a qualified professional.

5. No Guarantees or Promises of Results

Marketing and business outcomes depend on many factors outside our control, including your industry, competition, timing, budget, offer quality, customer demand, your execution, third party platforms, and algorithm or policy changes.

We do not guarantee results, rankings, revenue, performance, leads, conversions, or any specific outcome from your use of the Website, any blog content, or any digital product.

Any examples, scenarios, or descriptions are illustrative only and should not be interpreted as promises.


6. Services and Client Work

We may describe services on the Website. However, all paid services are governed by separate written client agreements that are not published on the Website.

If there is any conflict between these Terms and a signed client agreement, the signed client agreement controls for the services covered by that agreement.


7. Digital Products, Downloads, and No Refund Policy

We may sell downloadable digital products, including guides, templates, or other digital materials. We may also offer courses or other digital experiences in the future.

No refunds on digital products

Because digital products are delivered electronically and cannot be returned, all digital product sales are final and non refundable, except where a refund is required by applicable law.

Compatibility and use

Digital products are provided as is and are not guaranteed to be compatible with any specific platform, tool, device, software version, business model, workflow, or use case. You are responsible for confirming suitability before purchase.

Questions before purchase

If you have questions about whether a digital product is right for you, contact us at [email protected] before purchasing.

8. Payments and Billing

If the Website allows purchases, you agree to provide accurate and complete billing information and authorize payment through the method you select. We may offer multiple payment options, including installment plans, at our discretion.

Prices, offerings, and availability displayed on the Website are subject to change at any time. Any changes will apply prospectively only and will not affect confirmed purchases or active agreements unless otherwise stated in writing.

We reserve the right, where permitted by law, to refuse, suspend, or cancel orders, including in cases of suspected fraud, unauthorized transactions, or pricing errors.


9. Retainers and Ongoing Services

Some services offered by Lakeshore may be provided on a recurring or retainer basis. Retainers secure availability, planning capacity, and ongoing access to our team, rather than guaranteeing a specific volume of output unless otherwise stated in writing.

Retainer fees are billed in advance and are non refundable, except where required by law or explicitly stated in a separate written agreement.

All details regarding scope, deliverables, minimum terms, renewal, pause options, and cancellation for retainer services are governed by individual client agreements. Nothing on the Website modifies or replaces those agreements.



10. Subscriptions, Minimum Terms, and Cancellation

Some offerings may be presented on the Website as recurring monthly services with a stated minimum term (for example, a 3 month minimum). If you enter into such an arrangement, the details will be confirmed in writing and will be governed by a separate client agreement.

Unless a separate written agreement states otherwise, after any minimum term ends, ongoing services may be cancelled with 14 days’ written notice to Lakeshore.


11. Third Party Links and External Services

The Website may include links to third party websites, tools, platforms, or resources. We do not control these third parties and are not responsible for their content, availability, privacy practices, security, pricing, or performance.

Your use of third party services is at your own risk and subject to their terms.


12. Affiliate Disclosure

Some blog posts or pages may contain affiliate links. This means we may receive a commission if you click a link and make a purchase, at no additional cost to you unless otherwise stated.

Affiliate relationships may change over time. We do not guarantee, endorse, or assume responsibility for third party products or services, including claims made by third parties. You are responsible for performing your own evaluation before purchasing any third party product or service.

We may also include shorter affiliate disclosures within blog posts for clarity.



13. AI Generated or Assisted Content

Some content on the Website may be created or supported using AI tools, including text, images, or other media. We aim for clarity and accuracy, but AI generated or assisted content may contain errors or may become outdated.

You agree to use the Website content with appropriate judgment and to verify anything important to your business decisions.



14. Intellectual Property

All Website content is owned by Lakeshore or licensed to Lakeshore, including text, branding, design elements, graphics, downloads, templates, and other materials, unless otherwise stated.

You may view, download, or print content for your personal or internal business use only, unless a product license states otherwise. You may not copy, reproduce, distribute, sell, sublicense, publish, or create derivative works from Website content without our written permission.




15. Testimonials and Statements

If we publish any testimonials, reviews, or statements, they reflect individual experiences. They do not guarantee that you will achieve the same or similar results.


16. Accessibility

We aim to make the Website reasonably accessible and usable. However, accessibility standards vary by jurisdiction and evolve over time, and we do not represent or guarantee that the Website complies with any specific accessibility law, regulation, or standard.

If you experience difficulty accessing any part of the Website, contact us at [email protected] and we will make reasonable efforts to provide the information in an alternative format.


17. Disclaimer of Warranties

To the maximum extent permitted by law, the Website and all content and digital products are provided as is and as available, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non infringement.

We do not warrant that the Website will be uninterrupted, error free, secure, or free of viruses or other harmful components.


18. Limitation of Liability

To the maximum extent permitted by law, Lakeshore will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, reputational harm, or similar losses, arising out of or related to your use of the Website, blog content, digital products, or third party links, even if we were advised such damages were possible.

To the maximum extent permitted by law, Lakeshore’s total liability for any claim arising out of or relating to the Website or any digital product will not exceed the greater of:

  1. the amount you paid to Lakeshore for the digital product or Website purchase giving rise to the claim, or 
  2. $50 CAD, if you did not make a purchase.

Nothing in these Terms limits liability where such limitation is prohibited by law.

19. Indemnification

You agree to indemnify and hold harmless Lakeshore and its directors, officers, employees, and contractors from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or related to your use of the Website, your violation of these Terms, or your use or misuse of any content, downloads, or digital products.

20. Informal Resolution First

Before starting any formal legal action, you agree to contact us by email at [email protected] with a clear description of the issue and allow us a reasonable opportunity to resolve it informally.

21. Governing Law and Venue

These Terms are governed by the laws of Ontario, Canada, without regard to conflict of laws principles.

To the extent any dispute proceeds beyond informal resolution, you agree that the courts located in Ontario will have jurisdiction, unless applicable law requires otherwise.

22. International Users

We are based in Canada and may serve or sell to users internationally. You are responsible for complying with local laws where you live or operate. If any part of these Terms is unenforceable in your jurisdiction, the remaining sections remain in effect to the maximum extent permitted.

23. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date at the top will change when we do. Your continued use of the Website after changes means you accept the updated Terms.

24. Contact

Questions about these Terms can be sent to: [email protected]
Mailing address: 9131 Keele Street, Unit A4, Vaughan, ON L4K 0G7, Canada

PRIVACY POLICY

Lakeshore Atelier Marketing Agency Inc.
Last updated:  June 12, 2026

Lakeshore Atelier Marketing Agency Inc. (“Lakeshore,” “we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit or interact with our website, blog, and any digital products or services offered through it (collectively, the “Website”).

By using the Website, you consent to the practices described in this Privacy Policy.

1. Who We Are

Legal name: Lakeshore Atelier Marketing Agency Inc.
Email: [email protected]
Address: 9131 Keele Street, Unit A4, Vaughan, ON L4K 0G7, Canada

2. Information We Collect

Information you provide voluntarily

We may collect personal information you choose to provide, including:

  • Name
  • Email address
  • Business name
  • Website URL
  • Information submitted through contact forms or inquiries
  • Information shared when purchasing digital products
  • Information shared through email communication

You may choose how much information to provide. Some information may be required to complete a transaction or respond to an inquiry.

Information collected automatically

When you visit the Website, we may automatically collect limited technical information, such as:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on the Website
  • Referring links
  • General location data (city or region level)

This information is collected using cookies, analytics tools, and similar technologies.


3. How We Use Your Information

We use personal information to:

  • Respond to inquiries and communicate with you
  • Provide access to digital products or services
  • Process payments and transactions
  • Send emails you request or consent to receive
  • Improve our Website, content, and offerings
  • Analyze Website usage and performance
  • Maintain security and prevent misuse

We do not sell or share your personal information.


4. Email Communications

If you provide your email address, we may contact you to:

  • Respond to inquiries
  • Deliver requested content or digital products
  • Share updates, insights, or offerings related to our work

You may unsubscribe from non essential emails at any time using the link in the email or by contacting us directly.

5. Cookies, Analytics, and Similar Technologies

The Website uses cookies, pixels, and similar technologies to support core functionality, measure performance and traffic, understand how visitors interact with the Website, and improve functionality and user experience over time. Cookies may collect limited technical information such as browser type, device information, pages viewed, and approximate location.

We use cookies for purposes including:

  • Website functionality and security
  • Traffic and performance analytics
  • Understanding content engagement

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect how certain features of the Website function.


6. Service Providers and Third Party Services

We may use trusted third party services to operate the Website, including:

  • Website hosting platforms
  • Payment processors
  • Email marketing providers
  • Analytics tools
  • AI or automation tools that assist with content or operations

These third parties only receive information necessary to perform their services and are required to protect it according to their own privacy policies and applicable laws.

We work with trusted third party service providers to operate and support the Website and our business operations. These may include website hosting platforms, email service providers, payment processors, analytics tools, and automation or AI assisted tools.

These providers may process personal information on our behalf only as necessary to perform their services. They are governed by their own privacy policies and are responsible for how they handle data within their systems.

We do not control third party privacy practices and encourage you to review the privacy policies of any third party services you interact with through the Website.



7. Affiliate Links

Some pages or blog posts may include affiliate links. If you click an affiliate link and make a purchase, we may receive a commission.

Affiliate partners operate independently and have their own privacy practices. We are not responsible for how third parties collect or use your information.



8. Digital Products

When you purchase or download digital products, we may collect information necessary to:

  • Process payment
  • Deliver the product
  • Provide customer support

Digital products are delivered electronically. We do not store full payment card details.


9. Courses, Memberships, and Account Based Features

In the future, we may offer courses, memberships, private content areas, or account based features. If you choose to participate, we may collect additional information necessary to create and manage access, deliver content, and provide support.

Any information collected in connection with courses or memberships will be handled in accordance with this Privacy Policy unless otherwise stated at the time of enrollment.



10. Marketing, Insights, and Communications

We may use aggregated or anonymized data to understand trends, improve our content, and refine our offerings. This information does not identify you personally.

If you choose to receive marketing or educational communications from us, you may unsubscribe at any time using the link provided or by contacting us directly. Transactional or service related emails may still be sent where necessary.




11. AI Tools, Blog and Other Content

We may use AI assisted tools to support content creation, analytics, or internal workflows. These tools are used in a manner consistent with this Privacy Policy.

We do not input sensitive personal information into AI systems.

Blog and all other content is provided for general informational purposes only. Some posts may include affiliate links, which means we may earn a commission at no additional cost to you. We respect your privacy and handle personal information in accordance with our Privacy Policy.





12. How We Store and Protect Information

We take reasonable steps to protect personal information using administrative, technical, and organizational safeguards appropriate to the sensitivity of the information.

No system is completely secure. By using the Website, you acknowledge that information transmitted online carries some inherent risk.



13. Retention of Information

We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Comply with legal or regulatory requirements
  • Maintain business records

You may request deletion of your personal information, subject to legal and operational obligations.






14. Your Rights

Depending on your location, you may have rights to:

  • Access personal information we hold about you
  • Request corrections
  • Request deletion
  • Withdraw consent for certain uses

To exercise these rights, contact us at [email protected].







15. International Users

We are based in Canada, but the Website may be accessed internationally. By using the Website, you understand that your information may be processed and stored in Canada or other jurisdictions where our service providers operate.







16. Children’s Privacy

The Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

If you believe a child has provided personal information, contact us and we will take reasonable steps to remove it.







17. Accessibility and Privacy

If you need this Privacy Policy in an alternative format due to accessibility needs, contact us at [email protected] and we will make reasonable efforts to assist.






18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent revision.

Continued use of the Website after changes means you accept the updated Privacy Policy.






19. Contact

If you have questions about this Privacy Policy or how your information is handled, contact:

Lakeshore Atelier Marketing Agency Inc.
Email: [email protected]
Address: 9131 Keele Street, Unit A4, Vaughan, ON L4K 0G7, Canada